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Frequently Asked Questions

Whether you’re visiting for the first time or returning for follow-up care, our FAQ section is designed to help you feel informed and confident. Browse through our FAQs for answers about our clinic, treatments, and policies.

Clinic Information and Appointment Details

Where is your clinic located?

Our clinic is located at:

Dr T.C. Chang
Foundation Women’s Centre (SWC Gynae Associates)
Thomson Medical Centre
339 Thomson Road #05-05
Singapore 307677

Tel: 6253 4122
WhatsApp: 8761 0050 (Office Hours)
Email: info@doctor-chang.net

Dr T.C. Chang’s clinic is located at Thomson Medical Centre and is easily accessible from Novena MRT Station (NS20). For directions, click here to open Google Maps.

What are your operating hours?

We are open on the following days:
Monday – Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 1:00 PM
Sundays: Closed

Please call ahead for holiday scheduling or last-minute closures.

How can I schedule an appointment?

You can make an appointment with us through any of the following ways:

Call us at 6253 4122
WhatsApp us at 8761 0050 (Office Hours)
Book an appointment from our website
Email us at info@doctor-chang.net

Is a GP referral required for a consultation?

A referral letter is not required to see our doctor. However, if you’re using insurance coverage that requires specialist referral (e.g. corporate plans), please check with your provider or bring a GP referral letter.

What documents should I bring for my first visit?

Please bring the following items:

NRIC/FIN or Passport (for registration)
Any referral letters from your GP or other specialists
Previous medical reports or test results (if relevant)
Insurance card

Services & Consultations

What medical services and treatments do you offer?

Our clinic specialises in:

Obstetrics: Includes early pregnancy care, high-risk pregnancy management, antenatal check-ups, delivery of babies including complex Caesarean surgery. Non-invasive antenatal screening for fetal chromosome abnormalities (first trimester NT scan, Panorama NIPT test), Vistara screening for single gene disorders, screening for pre-eclampsia and fetal growth restriction will also be performed.
Gynaecology: Care for menstrual issues, laparoscopic surgery for fibroids, ovarian cysts, endometriosis and adenomyosis.
Procedures: Management of high risk pregnancies (including CVS, amniocentesis, level III fetal anomaly scans), laparoscopic (minimally invasive) surgery, and fertility procedures (IUI, fertility surgery).

When should I see an obstetrician if I’m planning to get pregnant?

If you’re planning to conceive, it’s a good idea to schedule a preconception consultation with our obstetrician. This helps us:

Assess your overall health and medical history
Do carrier screening for genetic disorders (e.g., cystic fibrosis, Duchenne’s muscular dystrophy, spinal muscular atrophy, fragile X chromosome, thalassaemia)
Identify any conditions that may affect fertility (e.g. PCOS, thyroid issues)
Recommend necessary screenings (e.g. rubella immunity, STDs, other genetic risks)
Advise on lifestyle habits and prenatal vitamins (especially folic acid).

Early planning supports a safer, healthier pregnancy journey. To schedule a preconception consultation, call our Obstetrics and Gynaecology Service at 6253 4122 or WhatsApp 8761 0050 (Office Hours).

What can I expect during a routine women’s health screening?

During a routine women’s health check-up, the doctor will usually:

Review your personal and family medical history
Discuss your menstrual cycle, lifestyle, and reproductive goals
Conduct physical exams, such as breast and pelvic exams
Perform cervical screening (e.g. Pap smear and HPV testing) and STI tests as needed.

It’s also a chance for you to ask questions about contraception, fertility, and general well-being.

Billing, Payments & Insurance

What payment methods are accepted at the clinic?

We accept the following payment methods:

Cash
NETS
Credit/Debit Cards (Visa, Mastercard, AMEX)
PayNow

Please let our staff know if you require a receipt for insurance claims.

Can I use MediSave for my treatment?

Yes, certain procedures and treatments are MediSave-claimable, including:

Delivery (normal and C-section)
Selected day surgeries (e.g., laparoscopic removal of ovarian cysts or fibroids).

Our staff will assist you with the necessary forms and submission process.

Which insurance is accepted at your clinic?

Our clinic is on the following insurance panels:

Shield Insurance: AIA, Great Eastern, Prudential.
Corporate Insurance: Alliance Medinet, Fullerton Health.

Still Have Questions?

Can’t find the answer you’re looking for? We’re happy to help.